Welcome to Premier Lift Equipment’s Refund Policy. This policy outlines the terms and conditions under which refunds are provided for our products and services. By making a purchase on our website, you agree to the terms outlined in this policy.
For any questions or concerns related to this policy, please contact us at [email protected].
2. Eligibility for Refunds
Our refund policy applies to the following situations:
- Defective Products: If you receive a product that is damaged or defective, you may be eligible for a refund. Please contact us within 3 days of receiving the product and provide photographic evidence of the defect.
- Service Cancellation: If you cancel a service before it has been provided, you may be eligible for a refund. The refund amount will depend on the terms outlined in your service agreement.
3. Non-Eligible Scenarios
Refunds will not be provided in the following situations:
- Change of Mind: We do not offer refunds for products or services based on a change of mind or personal preferences.
- Services Already Provided: If a service has already been provided, refunds will not be issued.
4. How to Request a Refund
To request a refund, please follow these steps:
- For defective products, contact us at [email protected] within 3 days of receiving the product. Provide your order number, a description of the defect, and photographic evidence.
- For service cancellations, contact us at [email protected] and provide your service details.
5. Refund Process
Once we receive your refund request, we will review it and determine whether you are eligible for a refund. If your request is approved, we will initiate the refund process.
- For product refunds, we will refund the purchase amount to the original payment method used for the purchase.
- For service cancellations, we will process the refund according to the terms outlined in your service agreement.
6. Contact Us
If you have any questions, concerns, or requests regarding our Refund Policy, please contact us at:
Email: [email protected]
7. Changes to this Refund Policy
We may update this Refund Policy from time to time. The “Effective Date” at the beginning of this policy indicates when the latest revisions were made. We recommend checking this page periodically for any changes.
Thank you for choosing Premier Lift Equipment. Your satisfaction is important to us.